The Problem
Vehicle owners often face a fragmented experience when managing maintenance, finding reliable service providers, and sourcing quality parts. Juggling multiple platforms and offline services leads to confusion, missed schedules, and poor vehicle upkeep. There’s a clear need for a unified, easy-to-use solution that simplifies the entire vehicle management process.
My Goal Was
The primary goal of the GAMIC App project was to design a centralized platform that streamlines vehicle maintenance, service booking, and part procurement. My aim was to create a user-friendly, intuitive interface that empowers vehicle owners to easily manage all aspects of their vehicle’s care—from tracking expenses and scheduling services to ordering genuine parts—all in one place.
The Team
We were two designers, collaborating closely with CEO, and Developers.
The Process
In this project I was involved at every stage starting with understanding user pain points, conducting competitor research, and defining key features based on real needs. Alongside another designer, we explored multiple directions and collaborated closely to align on the best possible solution. After several design rounds and feedback sessions, the final version was chosen for its clarity, user experience, and functionality representing the most effective solution to meet both user and business goals.
Key Steps
1. Requirement Gathering:
Understood business goals and user needs through discussions and initial research.
2. User Research:
Identified user pain points and expectations through surveys and competitor analysis.
3. Defining UX Goals (Set Clear Objective):
- Simplify vehicle management through a centralized, all-in-one platform
- Design intuitive navigation for quick and easy access to key features
- Build trust with clear visuals, clean layout, and consistent design patterns
- Enhance the service booking process with seamless, step-by-step flows
- Ensure mobile-friendly design for smooth performance on all devices
- Promote transparency by clearly displaying service, cost, and part details
- Encourage user engagement with smart reminders, deals, and regular updates
4. Design & Iteration:
- Developed wireframes to define structure and user flow
- Designed a clean, engaging interface aligned with the brand guidelines
- Created interactive prototypes in Figma to simulate real user interactions
- Continuously refined designs based on feedback and usability insights
5. Handoff & Implementation Support:
Delivered developer-ready specifications to developers.
Wireframe
Key Features Introduced
1. Order Vehicle Parts Easily:
Users can search for and order the exact parts they need for their vehicles. The app allows users to search by VIN (Vehicle Identification Number) to ensure they find the right parts.
2. Service Booking Made Simple:
Users can search for and order the exact parts they need for their vehicles. The app allows users to search by VIN (Vehicle Identification Number) to ensure they find the right parts. The app also includes filters to help users find the closest or best-rated garages.
3. Track Your Expenses:
GAMIC allows users to maintain their vehicle’s expenses, service history, and important documents digitally in their vehicles section for easy management.
4. Real-Time Order Tracking:
Users can track their recent orders, including parts and services, directly within the app. This real-time tracking ensures that users are always aware of the status of their orders.
5. Manage Your Vehicles:
The app provides an easy way for users to add, edit, or delete vehicle information using the VIN. This feature is particularly useful for those managing multiple vehicles.
6. Get the Best Deals:
GAMIC highlights the latest offers on both services and parts, helping users save money on their vehicle maintenance. The app sends notifications about new deals, so users never miss out on savings.
7. Stay Informed with Notifications:
GAMIC ensures users are always updated with notifications about their orders, searches, and any new offers. This keeps users informed and engaged throughout the maintenance process.
Final Design Snapshot
This snapshot showcases the polished and user-friendly interface of the GAMIC App, key features and a seamless user experience. The design balances aesthetics and functionality to ensure vehicle owners can easily manage their maintenance needs
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